Privacy Policy

Last Updated: 17 March 2026

A Legal Disclaimer

This Privacy Policy explains how London Art Alert uses personal data when you use our website, create an account, submit events, purchase digital products, or contact support.

1. Information We Collect

We collect account and service data that you provide directly, including name, email address, profile details, event listing content, uploaded images, submitted links, support messages, purchase records and payment references.

To keep the platform secure and reduce fraud, we also collect technical and risk-related data such as login/session activity, moderation and submission history, billing status signals and abuse-prevention logs.

2. How We Use Your Information

We use your data to operate your account, display and moderate events, process one-time purchases and subscriptions, deliver Add Events credits and Art Points, apply products like Bump and Highlight, send service notifications, prevent abuse and provide support.

3. Payment and Billing Data

Payments are processed by third-party payment providers (for example Stripe and PayPal). We do not store full card details on our own servers. We store payment metadata needed to confirm delivery, maintain receipts, resolve disputes and comply with legal obligations.

4. Data Storage and Security

We apply technical and organisational safeguards to protect your data, including restricted admin access, secure transport, application-level controls and audit logging for sensitive actions.

5. Data Retention

We retain data as long as necessary to provide the service, handle support and moderation workflows, prevent fraud, maintain transaction history and meet legal requirements.

6. Your Rights and Account Deletion

You can request access, correction or deletion of your personal data where applicable by law. If you want your account deleted, contact support@londonartalert.com.

7. Cookies and Similar Technologies

We use essential cookies and session technologies to keep login, account, dashboard and purchase flows functioning correctly. We may also use limited analytics or diagnostics to improve reliability and safety.

8. Policy Updates

We may update this Privacy Policy from time to time. The latest version is always published on this page.

9. Contact

For privacy questions or requests, contact: support@londonartalert.com